Refund policy

Return Policy

We take pride in ensuring your satisfaction with our products. If you're not entirely satisfied with your purchase, we offer a flexible return policy to make things right.

Eligibility:

  • Contact us within 30 days of your order date to initiate a return.
  • Products must be unused, and in their original packaging for a valid return.
  • Items bought with sale or with a voucher are non-refundable.

Return Process:

  1. Complete the returning form here for initiating the return process.
  2. Ensure your full shipping details are written on the package as per your order. Include a note with your order number inside the package.

Return Address:
 Linked Frame
 Germaniastr. 11C
  12099 Berlin
  Germany

Refund Process:

  1. Once we receive the returned package, we will confirm the cancellation of your order.
  2. Your refund will be processed within 14 days of cancellation, though we aim to expedite this process.

Please note that return shipping costs will be borne by the customer. In case of damage during transit or defective products, please provide photographic evidence for assessment. For any questions or concerns regarding our return policy, feel free to reach out to us at info@linkedframe.com.
We appreciate your trust in Linked Frame and strive to ensure your shopping experience is as enjoyable as possible.